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Viewpoint: Have flexible hotel prices had their day?

08 June 2023 by

The hotel sector was forced to make cancellation policies more attractive during the pandemic and guests have developed a taste for flexibility, but James Bland asks whether it’s time to offer a guest price guarantee

Hotel News

Cool, calm and connected: the latest in-room technology

08 June 2023 by

In-room technology should be so good guests don’t have to make an effort, with automatic check-in, mobile pairing and super-fast food ordering. Ben Walker looks at what’s on offer

Is technology helping hospitality – or hampering it? TalkTalk Business asked 100 of your peers Business

Is technology helping hospitality – or hampering it? TalkTalk Business asked 100 of your peers

30 May 2023 by
Viewpoint: stop searching – there’s a better way to find your next candidate Business

Viewpoint: stop searching – there’s a better way to find your next candidate

11 May 2023 by
ChatGPT in hospitality could attract and manage customers Technology

ChatGPT in hospitality could attract and manage customers

11 May 2023 by
Join The Caterer’s Automation Webinar on 22 June News

Join The Caterer’s Automation Webinar on 22 June

25 April 2023 by

Whitbread extends IT services with Fujitsu in £57.9m deal Restaurant News

Whitbread extends IT services with Fujitsu in £57.9m deal

30 March 2023 by

Whitbread has extended its technology partnership with IT services firm Fujitsu with a new £57.9m, five-year[...]

Spotlight on: workforce management technology Business

Spotlight on: workforce management technology

24 February 2023 by

Investing in workforce management technology could see swift returns in the current people-first climate. Rosalind Mullen[...]

Download The Caterer’s Technology Prospectus 2023 News

Download The Caterer’s Technology Prospectus 2023

25 November 2022 by

The Caterer’s Technology Prospectus is a comprehensive round-up of all the latest technologies hospitality operators need[...]

Benugo rolls out carbon labelling scheme News

Benugo rolls out carbon labelling scheme

22 November 2022 by

Benugo has extended its carbon labelling scheme to 40 of its cafés and restaurants in the[...]

News

Leverage data analytics to drive efficiencies, says panel

Operators need to get to grips with their data to be more efficient and drive better value for customers, a panel at the HOSPACE event in London said this week. "

18 November 2022 by
How to ensure your hotel website works with Google Business

How to ensure your hotel website works with Google

02 November 2022
by

Google’s latest search update won’t look kindly on hotel sites with old content or duplicated information. Fred Bean explains what to do

Zonal acquires CRM and digital loyalty company Airship Equipment

Zonal acquires CRM and digital loyalty company Airship

18 October 2022
by

Technology provider Zonal has announced its purchase of Airship, in a deal which includes the Airship CRM and Toggle platforms.

IHG systems restored following cyberattack News

IHG systems restored following cyberattack

29 September 2022 by

IHG has said that service at its call centres has been recovered and all systems restored[...]

UK’s first 24-hour 'staffless' restaurant to launch in Oxford News

UK’s first 24-hour 'staffless' restaurant to launch in Oxford

28 September 2022 by

EZ 24 Ramen, the UK’s first 24-hour staffless restaurant, is to open in Oxford this winter,[...]

Bizimply’s findings on the importance of investing in people People

Bizimply’s findings on the importance of investing in people

23 September 2022 by

An industry survey conducted by Hospitality Mavericks, in partnership with workforce management specialist Bizimply shows that[...]

How to use technology to train Gen Z and prevent staff churn Business

How to use technology to train Gen Z and prevent staff churn

19 August 2022 by

Gen Z bring new ideas to the workplace, but may switch jobs quickly. Alex Young advises[...]

News

Customer service robots spark joy, report reveals

The majority of customers have a positive experience with service robots, research from Durham University Business School has revealed."

03 August 2022 by
Predicting the future at The Caterer's Technology Summit Business

Predicting the future at The Caterer's Technology Summit

12 July 2022
by

Technology can transform the way a business operates, but a poorly considered investment can quickly turn into a white elephant. At The Caterer’s Technology Summit, panelists had advice on how to innovate successfully and not get taken in by the[...]

Cateys 2022: Best Use of Technology Award: Mollie’s Motel & Diner Profiles

Cateys 2022: Best Use of Technology Award: Mollie’s Motel & Diner

05 July 2022
by

Mollie’s Motel & Diner wins Best Use of Technology Award, sponsored by Ten Kites

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

© {{year}} All rights reserved. Jacobs Media Group Limited is a company registered in England and Wales, company number 08713328. 3rd Floor, 52 Grosvenor Gardens, London SW1W 0AU.

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