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One week until The Caterer’s Digitising Customer Service webinar

05 May 2021 by

As operators look to install the technology to support a safe recovery, The Caterer is holding a free webinar to explore how digital solutions can support the exemplary service the industry wants to provide its guests.

News

Magnuson Hotels plans UK relaunch with tailored technology platform

09 April 2021 by

Magnuson Hotels is relaunching its offer to the independent UK hotel market with its new Magnuson Cloud platform, which will manage revenue, distribution and marketing for members.

Online fulfilment for hospitality businesses News

Online fulfilment for hospitality businesses

10 March 2021 by
How to implement Square Online for your hospitality business News

How to implement Square Online for your hospitality business

25 February 2021 by
Waste not, want not: technology to help reduce food waste Technology

Waste not, want not: technology to help reduce food waste

18 February 2021 by
Hospitality Technology Hub launches to unite hoteliers, vendors and advisors News

Hospitality Technology Hub launches to unite hoteliers, vendors and advisors

17 February 2021 by

How to digitise the guest journey Advice

How to digitise the guest journey

11 February 2021 by

It’s a question of striking the right balance between high-tech and human interaction in your hotel[...]

Why hospitality needs to take eCommerce seriously News

Why hospitality needs to take eCommerce seriously

10 February 2021 by

Sponsored article by Square: What restaurants can learn from eCommerce – how going digital can boost[...]

Going viral: Will the pandemic's mobile boom be the start of a transformation in hospitality technology? Technology

Going viral: Will the pandemic's mobile boom be the start of a transformation in hospitality technology?

20 January 2021 by

Coronavirus has hastened the adoption of mobile ordering and pay at table, but will this technology[...]

How to transform your business with smart technology Advice

How to transform your business with smart technology

07 January 2021 by

Covid has hastened the adoption of technology, so make sure you use it correctly while keeping[...]

Products

Britvic’s Sudeep Shetty appointed group chief information officer

Britvic has appointed Sudeep Shetty as group chief information officer as part of an investment in its business and supply chain."

14 December 2020 by
Technology Prospectus 2021: setting up an allergy alert system Technology

Technology Prospectus 2021: setting up an allergy alert system

11 December 2020
by

Covid safety has flown to the top of operators’ priority lists this year, but with new allergen laws coming into force in 2021, now isn’t the time to drop the ball on other food safety issues.

Technology Prospectus 2021: getting the best out of your EPoS Technology

Technology Prospectus 2021: getting the best out of your EPoS

11 December 2020
by

The Covid-19 pandemic has led to rapid adoption of technologies like mobile ordering and delivery, but operators need to integrate tomorrow’s technology into today’s business.

Technology Prospectus 2021: tech to drive your delivery strategy Technology

Technology Prospectus 2021: tech to drive your delivery strategy

11 December 2020 by

Adoption of mobile ordering technology has skyrocketed in 2020, so now the race is on to[...]

Technology Prospectus 2021: hotel revenue management fit for the future Technology

Technology Prospectus 2021: hotel revenue management fit for the future

11 December 2020 by

This year hoteliers have had to throw everything they knew about booking windows and pricing out[...]

Technology Prospectus 2021: turn negative reviews into positives Technology

Technology Prospectus 2021: turn negative reviews into positives

11 December 2020 by

Online reviews can have a significant impact on your hospitality business, but you can now access[...]

M Restaurants hires robot waiters for Christmas News

M Restaurants hires robot waiters for Christmas

27 November 2020 by

M Restaurants is to start using robot waiters to serve Champagne in two of its sites[...]

Business

How technology can support hospitality’s return to normal

The hospitality industry continues to live through challenging times. After 17 weeks of being able to trade again following lockdown, restaurants, pubs and bars in England were ordered to close their doors to customers dining and drinking-in from 5 November to 2 December. "

24 November 2020 by
Cateys 2020: Best Use of Technology Award – Edwardian Hotels London Profiles

Cateys 2020: Best Use of Technology Award – Edwardian Hotels London

22 November 2020
by

Edwardian Hotels London has been awarded this year’s Best Use of Technology Award for its artificial intelligence (AI) chatbot, affectionately named Edward, which is so effective guests have mistakenly thought they have been interacting with a real person.

Guests report app overload driven by increase in mobile ordering News

Guests report app overload driven by increase in mobile ordering

28 October 2020
by

As ever more hospitality operators turn to mobile ordering to solve hygiene issues associated with menus, guests are becoming frustrated by having to download multiple apps that serve the same purpose.

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

© {{year}} All rights reserved. Jacobs Media Group Limited is a company registered in England and Wales, company number 08713328. 3rd Floor, 52 Grosvenor Gardens, London SW1W 0AU.

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