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GDPR

News

Pub owner apologises after being accused of using Track and Trace details to text female customer

13 December 2021 by

The owner of a Cardiff pub has apologised after he was accused of using a personal phone number given to fulfil Track and Trace requirements to tell a female customer she had a “super pretty face”.

News

ICO fines Marriott £18.4m over Starwood database hack

30 October 2020 by

The Information Commissioner’s Office (ICO) has fined Marriott International £18.4m over a hack of its Starwood customer database, which saw the data of millions of guests compromised.

How to... meet contact tracing requirements Advice

How to... meet contact tracing requirements

29 October 2020 by
Operators asked to collect customer and staff contact details News

Operators asked to collect customer and staff contact details

03 July 2020 by
Wake-up call: Managing your customer data Advice

Wake-up call: Managing your customer data

22 August 2019 by
Viewpoint: Hotels should be a haven when it comes to privacy Hotel

Viewpoint: Hotels should be a haven when it comes to privacy

22 February 2019 by

Up close and personal: Why WiFi might be the best way to direct marketing to your guests Advice

Up close and personal: Why WiFi might be the best way to direct marketing to your guests

10 February 2019 by

A new cohort of tech start-ups are helping restaurants deliver the personalised experience customers are used[...]

Marriott hack: over five million passport numbers compromised Hotel

Marriott hack: over five million passport numbers compromised

04 January 2019 by

Viewpoint: I know where you stayed last summer Hotel

Viewpoint: I know where you stayed last summer

14 December 2018 by

Viewpoint: How to truly reach your audience In-Depth

Viewpoint: How to truly reach your audience

06 July 2018 by

Archive

Are you confident of GDPR compliance?

04 June 2018 by
GDPR regulations could prevent businesses fulfilling licence terms, lawyer warns Hotel

GDPR regulations could prevent businesses fulfilling licence terms, lawyer warns

11 April 2018
by

It's nothing personal: How to handle your data for the General Data Protection Regulation In-Depth

It's nothing personal: How to handle your data for the General Data Protection Regulation

24 March 2018
by

Are you ready for GDPR? Hotel

Are you ready for GDPR?

18 February 2018 by

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