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HotelREZ marks 20-year anniversary with new study of hotel booking channel trends

22 April 2024 by

Independent Accommodation Insights Report unveils top booking channels and how the landscape has changed over the last decade

News

Rise in booking lead time spurs better forecasting for hotels

30 January 2024 by

UK hotel booking lead times have grown by four days since 2019, according to industry commerce platform SiteMinder’s latest Hotel Booking Trends report.

Spotlight on: booking tools Business

Spotlight on: booking tools

07 December 2023 by
One no-show costs an average of £89, research reveals News

One no-show costs an average of £89, research reveals

24 July 2023 by
Viewpoint: Have flexible hotel prices had their day? Hotel

Viewpoint: Have flexible hotel prices had their day?

08 June 2023 by
Use a single system to manage bookings and reservations Business

Use a single system to manage bookings and reservations

09 December 2022 by

Restaurant owner warns of 'heartbreaking' impact of rising no-shows News

Restaurant owner warns of 'heartbreaking' impact of rising no-shows

13 July 2022 by

A restaurant owner hit by 20 no-shows in one night has warned of its impact on[...]

How to convert website traffic from lookers to bookers Hotel

How to convert website traffic from lookers to bookers

05 May 2022 by

There are ways to lure potential guests away from travel agents to your site, with personal[...]

Restaurant to contact police after fraudster makes fake bookings for more than 100 covers News

Restaurant to contact police after fraudster makes fake bookings for more than 100 covers

17 February 2022 by

A Derbyshire hotel and restaurant is planning to contact the police after a fraudster made fake[...]

Restaurants welcome return of Valentine's Day bookings after 2021 closure News

Restaurants welcome return of Valentine's Day bookings after 2021 closure

14 February 2022 by

Restaurants have welcomed a return of Valentine’s Day bookings after being unable to open due to[...]

News

Cancellations and staff sickness force hospitality venues to close early for Christmas

Mass cancellations and staff sickness have forced a number of hospitality businesses to close earlier than expected before Christmas."

15 December 2021 by
Just the ticket: booking tools to help tackle cancel culture Business

Just the ticket: booking tools to help tackle cancel culture

21 October 2021
by

An online booking system doesn’t just give customers the control they crave, it also offers a solution to the bane of the hospitality sector – the no-show. Glynn Davis surveys an increasingly crowded field

No-shows costing hospitality £17.6b a year in lost sales News

No-shows costing hospitality £17.6b a year in lost sales

01 September 2021
by

Customers booking tables and then not turning up is costing the hospitality industry an estimated £17.6b a year, according to data from Zonal and CGA.

No-shows once again dampen joy of reopening for some businesses News

No-shows once again dampen joy of reopening for some businesses

13 April 2021 by

No-shows have once again dampened the partial reopening of hospitality, with some operators reporting diners failing[...]

Working lunch loophole ‘isn’t enough’ to save city centre restaurants News

Working lunch loophole ‘isn’t enough’ to save city centre restaurants

22 October 2020 by

Restaurants and bars in high-tier areas are making the most of a loophole which allows people[...]

‘No-win situation' for fully booked operators in customer firing line over Eat Out to Help Out News

‘No-win situation' for fully booked operators in customer firing line over Eat Out to Help Out

18 August 2020 by

Operators have been bearing the brunt of would-be diners’ frustrations at finding restaurants fully booked during[...]

Restaurant cancellations halve in two weeks as consumer confidence climbs News

Restaurant cancellations halve in two weeks as consumer confidence climbs

06 August 2020 by

Consumers are now more likely to honour their eating out reservations than they were when venues[...]

Advice

Without reservation: how to combat no-shows

No-shows are estimated to cost the hospitality sector about £16b a year"

04 May 2019 by
Windsor's hotels reap the benefits of royal wedding fever Hotel

Windsor's hotels reap the benefits of royal wedding fever

17 May 2018
by

Chef Mark Greenaway introduces deposit scheme to combat no-shows Restaurant

Chef Mark Greenaway introduces deposit scheme to combat no-shows

23 February 2018
by

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

© {{year}} All rights reserved. Jacobs Media Group Limited is a company registered in England and Wales, company number 08713328. 3rd Floor, 52 Grosvenor Gardens, London SW1W 0AU.

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