Hotel, Restaurant & Catering opens for registration

Hotel, Restaurant & Catering (HRC) will return to ExCeL London on 20-22 March with a seminar programme focused on providing intelligence for hospitality and foodservice professionals to elevate their business offering.

This year’s event will once again include The Pub Show @ HRC, an opportunity for visitors to explore a wide range of pub and bar focused suppliers and will include two stages and a new feature packed with insightful industry discussions.

The Vision Stage, designed by Harp Design will once again deliver insights into hospitality and foodservice business owners, hosting debates with industry experts and a platform for well-known industry names such as UK Hospitality CEO Kate Nicholls and HRC chef ambassador Monica Galetti.

The content will commence with a global look at the 2023 hospitality industry from Nicola Knight and James Walton of IGD, followed by a panel discussion looking at how hospitality and foodservice professionals can interpret future trends to unlock new revenue streams.

A session ‘The psychology of design’ will see designers, hospitality professionals and psychologists come together for a discussion around the impacts of design on customer behaviour in ways that benefit hospitality businesses. Panellist Claire Smith, director at ABDA, said: “As a business we really try to delve a little deeper and to us, understanding consumer behaviour and the psychology of design is imperative to creating an inspired environment. HRC is one of the biggest events in the hospitality calendar and we look forward to sharing our thoughts.”

Also taking place on the Vision Stage is the session ‘Low & no: The secret money maker’, where host Laura Willoughby of Club Soda will be joined by panellists including Lucky Saint managing director Emma Heal to discuss what it takes to make investment in low & no profitable for hotels, restaurants, pubs and bars.

HRC’s Tech X stage will play host to a wide range of sessions looking into how technology can work to elevate customer experience, profits and more for hospitality businesses.

The stage will also be hosting ‘Launchpad’ sessions each day at 1pm, where visitors will have the opportunity to hear innovative up-and-coming hospitality tech providers pitch their product or service live.

The Tech X stage will also host an important discussion on how technology can support hospitality businesses in providing more accessibility services to guests.

Panellist Paul Bayliss, regional general manager at Hotel Brooklyn, commented: “It’s great to be asked to speak on a subject of technology and accessibility because without it we’d struggle to communicate with and deliver the kind of experience a guest with challenges requires from a luxury hotel. I’m really looking forward to talking about how it helps our Hotel Brooklyn properties thrive in delivering a great experience for all and just how much we continue to learn on the subject.”

To view the full seminar programme for HRC 2023, and to register for your complimentary trade ticket, click here.