The company has committed to lifetime support of its products
Meiko won in the closely fought race for this award because of its focus on how customers use its machines.
For instance, when its customers asked for shorter wash programmes for lightly soiled ware, Meiko supplied the new PF-S pot washer, where the short wash and partial water change programmes save water, energy and chemicals.
Focusing on customers’ dishwashing problems and how to fix them also led to the development of the weighted chain grid on the Meiko PF-S pot washer. Customers had reported that lightweight pots and plastic tubs were moving around during the cycle, so the hold-down chain fits any shape of pot and keeps them secure.
The PF-S is manufactured to use minimum resources for its maximum working life, designed, as all Meiko’s machines are, to run sustainably for their lifetime. The company is also committed to becoming carbon-neutral at its factory in 2025.
In 2024, Meiko UK put into practice its commitment to sustainable dishwashing by providing support via online tools and face-to-face training for the lifetime of its customers’ dishwashers. The company trains kitchen staff up to installation of the appliance, and then follows up with one or two more visits. Meiko has extended training availability from year one to 10, a major commitment that sees Meiko regional sales managers spending half their time training.
“Meiko continues to demonstrate a user-focused approach and is committed to long-term support for every machine.”
Ed Bircham, director, Humble Arnold