Kelly Shrives-Wrist takes over from Bill Fisher at Hilton London Metropole

Kelly Shrives-Wrist has been named Hilton London Metropole general manager, following the departure of Bill Fisher.

Fisher left the hotel in November to take on the role of general manager at the Rome Cavalieri, a Waldorf Astoria hotel, after three years in London.

Shrives-Wrist will now rejoin the 1,100-bedroom Hilton London Metropole, after having spent eight years at the property as commercial director between 2015 and 2023. She will move from Hilton Woking, where she was general manager.

She said: “After nine years of leading the hotel’s commercial efforts, I am proud to be back with a team that runs such a dynamic hotel with skill, professionalism and care.

“Together, we will keep raising the bar for our guests as we guide the hotel through exciting renovation projects and use technology to strengthen both our operations and the way we connect with guests.”

Shrives-Wrist joins at the completion of a multimillion-pound refurbishment of the hotels rooms and suites and the relaunch of its food and beverage facilities, including its restaurant Tyburn Kitchen.

She will oversee investment in the hotel’s West Wing, which will include updating 363 bedrooms to create larger facilities designed with groups and families in mind.

Paul Bray, divisional managing Director at Klarent Hospitality, said: “Under Kelly’s leadership, Hilton London Metropole will continue to combine operational and commercial excellence with a strong focus on its people and sustainability, ensuring every guest experience is memorable.”