Bartlett Mitchell annual turnover jumps 10%

Independent caterer Bartlett Mitchell reported a 10% leap in annual turnover to £35m for the year ended 31 October 2016.

The figures, announced this week, mark the firm's sixth consecutive year of growth.

The company, which employs 760 people at 90 locations across London and the south east, also posted growth in pre-tax profit from £405,000 to £619,000.

Bartlett Mitchell said it had invested heavily in its people and infrastructure, during the reporting period, and also maintained record client retention rates exceeding 97%.

Key personnel developments included the the appointment of Ian Thomas as CEO, a newly created role, and a record number of team members being accepted onto Bartlett Mitchell's three-year apprenticeship programme.

In the last year, the company has been recognised by Investors In People, which awarded a gold standard for Bartlett Mitchell's commitment to the development of its teams.

The company was also presented with a ‘Best Companies' one star rating, making it one of the most desirable companies to work for in the catering industry, it claimed.

As part of its continued investment in its technology and systems over the last year, Bartlett Mitchell also saw a 20% increase in sales through apps at participating sites.

The company also picked up significant contract wins across the media, banking and finance sectors, including clients such as Fidelity International and Rabobank London.

Wendy Bartlett, executive chairman, Bartlett Mitchell, said: "We are incredibly proud of the performance of our teams over the course of the last year. We've continued to invest heavily in our people and processes and have spent a lot of time strengthening our infrastructure as an organisation.

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