How smart solutions are revolutionising hotels’ laundry processes

Reducing downtime and maintaining high standards

For hotels, any disruption in the laundry room can result in larger issues, affecting housekeeping schedules, guest satisfaction, and even other departments such as catering and leisure services. Miele MOVE, which detects machine faults early and automatically alerts staff, helps prevent costly delays. This minimises the time machines are out of service, while the platform’s connection to Miele’s network of service partners ensures that technicians have the data they need to resolve issues promptly. This streamlined approach helps hotels maintain a high standard of service, as fresh linens and towels remain consistently available for guests.

Ensuring top hygiene standards

In the aftermath of the pandemic, hygiene has become a top priority for hotels, especially when it comes to laundry. Miele MOVE supports infection prevention and control by capturing and storing process data from each wash cycle, allowing hotels to verify that hygiene protocols are met consistently. This data helps hotels ensure that each load is completed according to required standards, providing a clear record of compliance and peace of mind for staff and guests alike.

Supporting sustainability goals

With increasing attention on environmental responsibility, especially in hospitality as guests seek more sustainable travel options and governments introduce stricter regulations; many hotels are now looking to reduce their ecological footprint.

Thanks to its smart technology, Miele MOVE contributes to sustainability by optimising machine use, reducing waste, and conserving energy and water. By providing insights into resource usage and efficiency, Miele MOVE enables hotels to make informed decisions that help reduce environmental impact while also reducing overhead costs.

Providing future-ready laundry operations

Looking forward, digital solutions are likely to play an even larger role as hotels adapt to a rapidly evolving industry. Miele MOVE enhances reporting capabilities, empowers staff with real-time updates, and allows hotel teams to retain complete control over laundry operations. As the industry embraces smarter tools, hotels will be able to operate laundry services more efficiently, benefiting both staff and guests while setting a new standard for service quality.

If you would like to find out more how Miele MOVE can support your hospitality business, please visit: www.miele.co.uk/p/move-hotels-and-restaurants-4593.htm