Boparan Restaurant Group starts trialling service robots

Boparan Restaurant Group (BRG) is trialling the use of two service robots at its Slim Chickens restaurant in Guildford which opened last week (3 March).

The robots can engage with guests, take orders and deliver dishes, both to tables and for collection, using infrared cameras, laser radars and sensors to navigate.

The robots will be rolled out across BRG’s estate of more than 100 restaurants nationwide if the trial proves successful.

Nick Smith, commercial director of BRG, said: “We are committed to evolving the guest experience whilst supporting our teams in delivering the quality food and hospitality that Slim Chickens and BRG are famous for. The robots, along with our kiosks, app and table ordering, are the next stage in our digital journey. We don’t plan to replace our team with robots, they are here to support them and make their jobs easier.”