The Caterer People Summit 2025
How to improve the employee experience and boost productivity
The Caterer People Summit
The 2024 People Summit will uncover how to ensure your employee experience is as rewarding and exciting as that which you deliver to guests. People experts and inspirational employers and employees will share their expertise with practical examples of how to better engage the modern workforce and build in productivity with a purpose. HR leaders will explain their strategies for building teams that are fit for the future, deploying the latest technology to boost productivity and ensuring that their people deliver exceptional results through reward, recognition, wellbeing and work-life balance.
In this summit you will learn:
- How hospitality people leaders are re-shaping their recruitment, retention and engagement practices
- The power of AI and the balance between managing human and technological manpower
- Engaging and leading your people in an on-demand world
- How to drive a wellness strategy that drives productivity gains
- What best practices we can utilise from the top 30 Best Places to Work in Hospitality
Register your interest for the 2025 People Summit
Featured SpeakersView All
James Appleton
Christian Berthelsen
Esther Britton
Dawn Browne
Dan Brod
Featured Speakers
James Appleton
Christian Berthelsen
Esther Britton
Dawn Browne
Dan Brod
All Speakers
Daisy Smith
People Summit Sponsors
Best Places to Work in Hospitality Sponsors
Agenda
Agenda
09:30 - 09:50
Registration
09:50 - 09:55
Welcome
James Stagg, editor, The Caterer
09:55 - 10:20
Ripping up the rule book: Redefining workplace culture
In a session designed to challenge the orthodoxy, Chantal Wilson will explain why she believes we should rip up the rule book when it comes to workplace culture. The people director at N64 Arcade Bars will provide her philosophy for creating meaningful roles that make work fulfilling. She will address how to make the job worth doing every day, the nano moments that add up to make a positive employee experience, and why no job should be a bad job.
Speaker
Chantal Wilson, people director, N64 Arcade Bars
09:55 - 10:20
Beyond the screen: rethinking kitchen culture in hospitality
There has been a raft of films and TV shows that have put the commercial kitchen at the heart of the drama, including the likes of The Bear, Boiling Point and The Menu. Although these films show the skills and camaraderie required in a professional kitchen, they also expose the short tempers and long hours many businesses have tried to steer away from in recent years.
In this thought-provoking panel discussion chefs and hospitality HR leaders will dissect the cinematic portrayals of the kitchen and ask how the industry can harness this publicity to promote careers. Our panellists will share their own insights into creative recruitment and discuss how kitchens can be a place of positive change.
In this session:
- How to promote a positive and supportive kitchen culture.
- Have changing societal attitudes toward work-life balance and mental health influenced the hospitality industry?
- How to address the mental and emotional toll associated with the high-pressure world of professional kitchens.
- Creative ways to communicate advancements to potential future workers to encourage people to embark on a career in the kitchen.
Speakers
Dan Brod, co-founder, Beckford Group
Kris Hall, founder, Burnt Chef Project
Anna Haugh, chef owner, Myrtle Restaurant
Moderator
Sophie Witts, news editor, The Caterer
Venue
Venue
30 Euston Square
London
NW1 2FB
