In Manchester’s vibrant dining scene, Higher Ground stands out because it changes its menu daily. Here’s how Square helped them provide a unique dining experience.
Square products used by Higher Ground
Co-founded by Richard Cossins and Daniel Craig Martin, Higher Ground’s daily-changing seasonal British menu uses produce from their own farm in Cheshire – prepared in a kitchen entirely visible to diners. “It’s a unique experience for guests to feel involved in what’s going on’’ says Martin.
When your dynamic menu is a selling point, keeping track of availability is essential. They needed a system that makes every part of the process more efficient. Especially with guests watching the kitchen staff at work! But they found most systems unnecessarily complicated.
Square Restaurant POS with its uncluttered interface and customisable elements - struck the right balance between flexibility and simplicity.
Square tracks dish availability in real time “so the whole team is aware of what dishes sell out” says Martin.
It is vital a restaurant’s POS connects with third parties e.g. Open Table, “The way Square integrates seamlessly means we can hone in on that personalised guest experience” says Cossins.
Guests can pay however they want with Square Terminal, which also supports print, email, and text receipts. “Small touches that elevate the entire guest experience’’ says Cossins.
With operations running smoothly, Higher Ground is looking forward to expanding their unique offering with the foundation of an efficient Square system that evolves with them.
To find out how Square can help achieve your business goals contact our sales team.