Access Group brings QikServe under its umbrella

Business management software provider, the Access Group, has acquired QikServe, a digital commerce platform, content management system (CMS), kiosk and mobile order and pay provider to the hospitality sector.

The deal, for an undisclosed sum, will see QikServe become part of the group’s hospitality division, which provides IT solutions for all aspects of the hospitality business, including guest booking, electronic point of sale, table management, marketing, procurement, facilities management, training and hotel property management systems.

This is the latest acquisition in a series for the Access Group, having picked up WiFi provider Wireless Social earlier this year and Guestline and ResDiary in 2023.

Access Hospitality’s managing director Champa Magesh said: “QikServe brings us new capabilities and a strong customer base in cafés, quick service restaurants, hotels, casinos and resorts, which complements our existing UK operations and helps us further our international expansion plans.”

She outlined that the firm’s goal is to build an integrated hospitality suite of solutions, on a single platform to “help operators deliver the best guest experience, making them more effective and ultimately more profitable”, adding: “The acquisition of QikServe is an important step in bringing this vision to life through its innovative CMS, kiosk solution, connectivity and data orchestration capabilities.”

Daniel Rodgers, founder and president of QikServe, said: “Being part of the Access Group unlocks huge potential for both businesses, and we can’t wait to get started.”

Tony Murphy, CEO of QikServe, added: “QikServe and Access have been working together for over five years, delivering best-in-class integrated food and beverage digital ordering solutions for hospitality. This exciting new chapter for QikServe opens new opportunities for digital transformation across our combined customer base.”

QikServe was founded in 2011 by Daniel Rodgers and Ronnie Forbes and has developed a business-to-business cloud platform for the hospitality sector. The platform allows customers to order and pay for items from a smartphone, tablet or self-service terminal.

The firm’s technology is deployed in over 8,000 outlets in more than 40 countries and processes hundreds of millions of transactions, delivering over £3bn digital sales for hospitality operators.