The restaurant world is always changing—but some trends are sticking around for 2025. From AI to sustainability, here’s what’s cooking for the year ahead.
Customers crave unique, tailored experiences. Did you know 89% of diners are more likely to recommend a restaurant that personalises their service? With tools like Loyale and Marsello integrated into Lightspeed ePOS, you can easily collect valuable data to deliver custom offers, emails and specials that build loyalty and boost engagement.
AI isn’t just a buzzword anymore – it’s transforming how restaurants operate. Whether it’s automating tasks or crafting compelling content, AI is your ticket to streamlined operations and enhanced customer experiences. As 52% of customers expect AI to improve their interactions, now’s the time to embrace it, whether we like it or loathe it.
Going green isn’t just great for the planet – it’s good for business. In fact, 61% of diners prefer locally sourced ingredients, 53% are looking for reduced plastic use and 62% are prioritising food waste reduction when choosing where to dine. In 2025, expect to see a rise in paperless practices and smarter food waste solutions, and it’s a great trend to jump on with technology. Inventory management systems, for example, can cut waste and costs, all while keeping customers happy and eco-conscious.
Consumers want to know where their food comes from, and local sourcing is the answer. In 2025, sourcing ingredients closer to home will be a major trend, enhancing sustainability and attracting customers with menus that reflect regional flavours and seasonal produce.
Sandwiches aren’t just for the lunch canteen anymore—they’re getting gourmet. With towering toasties and fresh flatbreads on the rise, cafés and bakeries are taking the humble sandwich to new heights. Get creative with your fillings, and watch your sandwich game shine. And with Lightspeed Advanced Insights, you can easily see which superstars on your menu are benefiting your bottom line the most, as well as spot those that are in need of a slight revamp.