Glynn Davis

Operators are in the ideal position to automate customer interactions, but they are keen to do so while empowering human engagement

The recent rise in staffing costs hit hospitality’s most important asset: that a business cannot exist without great people. So how have operators alleviated that cost pressure? The Caterer’s Business Leaders Survey reveals their tactics

The latest electronic point of sale systems are the missing link between guests and speedy service across restaurants, bars and hotels

The difficulties of keeping hotels technologically up to date was discussed by a round table of leaders debating research conducted by The Caterer in partnership with Ruckus Networks

Sustainability can be a long-term investment, such as buying efficient kit, or as simple as changing tomorrow’s menu. The Caterer, in association with Foster Refrigerator, talked to experts to see how they solve the challenge