Claire Pointon has been appointed as Just Eat’s new managing director for the UK and Ireland, taking over from Andrew Kenny, who joined Just Eat Takeaway.com’s management board as chief commercial officer last year.
Pointon has more than 20 years' experience of commercial experience in customer strategy, brand innovation and marketing, most recently at John Lewis where she led the customer function, both digitally and in store.
She has also previously held executive level and senior positions at companies including Dixons Carphone, where she was responsible for Carphone Warehouse trading, Kerry Foods and Deutsche Telekom.
Pointon said: “I’m delighted to be joining Just Eat Takeaway.com at such an exciting time for the business. Online food delivery is increasingly becoming a part of our daily lives, with more customers than ever looking for convenience and choice online. The passion from the team for leading the industry, our customers and partners is clear to see and I’m looking forward to leading the UK and Ireland’s next phase of the journey.”
Just Eat has more than 76,000 restaurant, grocery and convenience partners in the UK, servicing 19 million consumers. Earlier this year, the group announced plans to lay off over 1,800 staff and scrap a model in which it employs its own couriers as part of a restructure of its UK business.