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Harvester apologies for treatment of disabled diner

Mitchells & Butlers pub restaurant brand Harvester has apologised after a severely disabled teenager was asked to leave one of its branches for making too much noise.

 

Megan Brennan was at a Harvester restaurant in Eastleigh, Hampshire, with her family when her mother was told she was annoying other customers.

 

The 19-year old, who has severe learning difficulties, was being taken out to dinner to mark her move from living at home into full time care, reported the BBC.

 

Her mother Helen Brennan said: "She was very excited and she was babbling quite a bit and when we were asked to leave by the manager, I was just devastated."

 

Harvester said it had got an "extremely sensitive situation" wrong and has since discussed the matter with staff.

 

In a statement, the company said: "Going forward we are highlighting this poor experience to our teams across the country to ensure no other guests are put in this situation again.

 

"We spoke with the Brennan family, apologised to them directly and, we understand, resolved their complaint."

 

Mitchells and Butlers acquires ‘majority' of Orchid estate >>

 

Restaurant and pub operator Mitchells and Butlers announces £38m deal with Mitie >>

 

Mitchells and Butlers sales down 1% in Q4 >>

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