Enter the Best Places to Work in Hospitality 2025

Entries are now open for the Best Places to Work in Hospitality 2025, the awards that celebrate the top employers in the hospitality industry.

Run in partnership with Korero and sponsored by Umbrella Training, the Best Places to Work in Hospitality awards are a celebration of employment best practice, featuring companies large and small, established and entrepreneurial, holding them up as exemplars in employee engagement.

Those entering benefit from industry insights and benchmarking against other entrants and have the chance to feature in the top 30 hospitality employers list, which sets a business apart as an employer of choice.

This year, along with the announcement of the Top 30 Best Places to Work in Hospitality, six new awards will be made to operators showing the greatest progress in particular areas of people engagement.

Based on the ‘killer questions’ in the survey, the new awards will recognise the businesses who have achieved the highest scores for their efforts to address equity, pride, wellbeing, purpose and recognition.

Meanwhile, a most improved award will be made to a returning entrant for the work they’ve completed over the last 12 months to develop and better their employee engagement, employee strategy and satisfaction.

Enter the Best Places to Work in Hospitality 2025

Adele Oxberry, founder and chief executive at Umbrella Training said: “Our industry is constantly evolving, and as it faces ongoing challenges brought about by broader societal factors, we recognise the critical importance of a sustained commitment to learning, development, and employee well-being, including mental health support, within our sector.

“Hospitality requires workplace cultures that provide genuine and impactful leadership, where individuals can be nurtured, supported, and their well-being, including mental health, prioritised as they advance their careers.

“Businesses that invest in their talent and mental health today are the ones that will thrive in the future.

“These companies make our industry exceptional. That’s why it is so important for us to celebrate and recognise those who excel, and why we are proud to sponsor and support Best Places to Work.”

How the Best Places to Work in Hospitality survey works

The Caterer’s Best Places to Work in Hospitality is designed to identify brilliant businesses by asking the people who truly know – the employees. Your employees will be sent a survey asking them what characteristics make a best place to work for them, against which they mark you, their employer.

Visit the Best Places to Work in Hospitality website and login to complete your company details.

You will then receive an email from Korero with your organisation’s unique survey link, plus a sample email to send out to your employees to encourage their participation.

The survey should take about five minutes to complete (it’s anonymous and is treated in complete confidence).

After you receive your unique survey link and share this with your employees:

• Employees will be asked to identify and prioritise what’s important to them at work and then rate you against those criteria
• They will also answer five ‘killer questions’ about working for your organisation
• There’s an opportunity to add their comments, providing you with valuable additional insights
• All organisations completing an entry will receive a secure link to an online report on their responses, with comparisons against peer averages and benchmarks once the survey has closed
• An overall score will be generated from your results which will enable The Caterer and Korero to identify the top 30 Best Places to Work in Hospitality and the winners of the individual awards who will be contacted in March 2025
• Those who make the top 30 will be invited to attend the People Summit in May when the winners of the Top 30 and individual award winners will be announced
• The top six employers will exclusively be invited to enter the 2025 Best Employer Catey Award. The top employers will be asked to provide a written entry based on the 12 key stages of employee experience, as identified by Korero’s ’People Plan’. These entries are then carefully considered by the Cateys’ judges.

Enter the Best Places to Work in Hospitality 2025