Caffè Nero posts record Christmas trading

Caffè Nero has reported record sales for the five-week Christmas trading period in the UK.

 

The coffee shop chain posted two record sales weeks and its highest ever single day of trading on Saturday 30 November, at £1.5m – the equivalent to its first full year of trading back in 1997.

 

Overall sales for this period were up 14% over last year.

 

For the five festive weeks (November 25 – Monday 30 December 2024), Caffè Nero in the UK saw like for like sales of 9% compared to the same period the previous year, and for the first time, sales in a single week of over £9m were recorded for two consecutive weeks.

 

The coffee brand also saw a record number of customers served in a single week during the week of 9 December. Over 2 million customers were served in the UK in a single week for the first time, which was 3.3% customer growth on the same period the previous year, with over 40% of all transactions coming via its app.

 

Founder and group CEO, Gerry Ford said: “Despite a challenging macro-economic climate and the impact of two very disruptive storms, we performed extremely well.

 

“The record number of customers who chose to visit our stores shows we are continuing to gain market share and the strength of our store teams and the impact our festive menu made a real difference. Not only did we serve 2 million customers in the UK during the festive period, but we sold 175,000 tiramisu lattes and 100,000 mince pies.” 

 

In December, Caffè Nero revealed plans to open new coffeehouses within Waitrose and John Lewis stores across the country.

 

This followed a double acquisition for owner, Nero Group, which brought London-based FCB Coffee and Nottingham-based coffee brand 200 Degrees under its umbrella towards the end of last year.

 

Image: WD Stock Photos/Shutterstock