Wake-Up Call

Advice

Wake-up call: Plan ahead to keep customers safe

04 January 2024 by

Nobody wants to expect the worst, but staff should be equipped with the knowledge of what to do in any situation, says Piers Warne

Advice

Five new amendments to the Equality Act hospitality needs to know about

30 November 2023 by

From disability rights to flexible working requests, a raft of amendments are about to change the Equality Act, says Charlotte Rees-John

Wake-up call: Why you should always read the small print Business

Wake-up call: Why you should always read the small print

31 August 2022 by

Before clicking the ‘I accept’ button, it’s worth taking your time to check that the important[...]

Can I force staff to work a bank holiday? Business

Can I force staff to work a bank holiday?

It’s time to check the exact wording on contracts before making decisions on rotas, say Sinead[...]

Can we employ Ukrainian refugees? Business

Can we employ Ukrainian refugees?

31 May 2022 by

If you have an employee with Ukrainian relatives, the pathway to jobs can be opened up,[...]

Wake-up call: Have you got zombies in your supply chain? Advice

Wake-up call: Have you got zombies in your supply chain?

A growing number of companies are still clinging on in the face of insolvency. Jonathan Cole[...]

Wake-up call: Can I ‘fire and rehire’ my employees? Advice

Wake-up call: Can I ‘fire and rehire’ my employees?

23 September 2021

The controversial practice is not illegal, but employers should take heed when seeking to change an employee’s contract.

Wake-up call: Check your contracts to expect the unexpected Business

Wake-up call: Check your contracts to expect the unexpected

20 May 2021

The importance of contract clauses such as force majeure has been emphasised by the pandemic. Peter Kouwenberg explains what operators need to do to ensure they are protected against unexpected events.

Wake-up call: managing PoS integration in a Covid-19 world Advice

Wake-up call: managing PoS integration in a Covid-19 world

08 October 2020 by

The new normal has brought in dozens of new systems, but your operations can be managed[...]

Wake-up call: Could you be clobbered for ‘proceeds of crime’? Advice

Wake-up call: Could you be clobbered for ‘proceeds of crime’?

26 September 2019 by

Breach your alcohol licence or planning order, and you may find yourself treated as a criminal[...]

Wake-up call: how can you guarantee quality from your suppliers? Advice

Wake-up call: how can you guarantee quality from your suppliers?

16 June 2018 by

Situation: Your restaurant has a new supplier of perishable produce

Wake-up call: how to deal with threats of bad reviews Advice

Wake-up call: how to deal with threats of bad reviews

01 June 2018 by

TripAdvisor and review sites have performed wonders for the digital marketing world, but disgruntled customers can[...]

Jacobs Media is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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