Technology

Advice

How to digitally transform your business

27 May 2021 by

The pandemic started the ‘hands-off’ way of treating guests, but it’s up to operators to find a way to personalise the service, says Thorranze Cheung.

Advice

Balancing technology with the human touch: lessons learned from the Digitising Customer Service webinar

21 May 2021 by

As hospitality gears up for its big reopening, The Caterer’s Digitising Customer Service webinar, sponsored by Oracle, discussed how to leverage technology in the hotel industry without losing the essential personal touch.

Waste not, want not: technology to help reduce food waste Technology

Waste not, want not: technology to help reduce food waste

18 February 2021 by

Sustainability might not be top of operators’ minds when it comes to a coronavirus recovery plan,[...]

Hospitality Technology Hub launches to unite hoteliers, vendors and advisors News

Hospitality Technology Hub launches to unite hoteliers, vendors and advisors

17 February 2021 by

A virtual forum for hoteliers, technology vendors and industry advisors has been launched to provide a[...]

How to digitise the guest journey Advice

How to digitise the guest journey

11 February 2021 by

It’s a question of striking the right balance between high-tech and human interaction in your hotel[...]

Why hospitality needs to take eCommerce seriously News

Why hospitality needs to take eCommerce seriously

10 February 2021 by

Sponsored article by Square: What restaurants can learn from eCommerce – how going digital can boost[...]

Technology Prospectus 2021: setting up an allergy alert system Technology

Technology Prospectus 2021: setting up an allergy alert system

11 December 2020 by

Covid safety has flown to the top of operators’ priority lists this year, but with new[...]

Technology Prospectus 2021: tech to drive your delivery strategy Technology

Technology Prospectus 2021: tech to drive your delivery strategy

11 December 2020 by

Adoption of mobile ordering technology has skyrocketed in 2020, so now the race is on to[...]

Technology Prospectus 2021: hotel revenue management fit for the future Technology

Technology Prospectus 2021: hotel revenue management fit for the future

11 December 2020 by

This year hoteliers have had to throw everything they knew about booking windows and pricing out[...]

Technology Prospectus 2021: turn negative reviews into positives Technology

Technology Prospectus 2021: turn negative reviews into positives

11 December 2020 by

Online reviews can have a significant impact on your hospitality business, but you can now access[...]

M Restaurants hires robot waiters for Christmas News

M Restaurants hires robot waiters for Christmas

27 November 2020

M Restaurants is to start using robot waiters to serve Champagne in two of its sites over Christmas.

How technology can support hospitality’s return to normal Business

How technology can support hospitality’s return to normal

24 November 2020

The hospitality industry continues to live through challenging times. After 17 weeks of being able to trade again following lockdown, restaurants, pubs and bars in England were ordered to close their doors to customers dining and drinking-in from 5 November[...]

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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