SevenRooms
Advice
Balancing technology with the human touch: lessons learned from the Digitising Customer Service webinar
21 May 2021 by Kathleen Hall
As hospitality gears up for its big reopening, The Caterer’s Digitising Customer Service webinar, sponsored by Oracle, discussed how to leverage technology in the hotel industry without losing the essential personal touch.
Technology
How hospitality businesses can make the most of customer data
22 April 2021 by Glynn Davis
Technology has been vital in keeping restaurants afloat during the pandemic, from online booking systems to order and pay apps. With a whole world of customer data being created, how can operators make best use of this information?