Sam Morgan
News
Hospitality businesses report cancellations as new variant impacts customer confidence
29 November 2021 by Katherine Price and Sophie Witts
Although no restrictions were announced for the hospitality sector, concerns over the new Omicron variant and the prime minister’s announcement last weekend apparently dented consumer confidence with operators reporting cancellations in the wake of Saturday’s press conference.
Advice
Think outside the box: keeping guests warm with outdoor service this Christmas
17 December 2020 by Caroline Baldwin
Tier 2 restrictions are prompting operators to consider an alfresco offering this winter – but customers will be hoping for more than a scotch egg next to a gas heater.