no-shows

News

No-shows costing hospitality £17.6b a year in lost sales

01 September 2021 by

Customers booking tables and then not turning up is costing the hospitality industry an estimated £17.6b a year, according to data from Zonal and CGA.

News

Greater Manchester pub hit by fake bookings reports 42 no-shows in one day

05 July 2021 by

The Black Ladd pub in Oldham saw 42 no-shows in one day last week after the venue claimed seven tables were booked using false data and telephone numbers.

No-shows continue to blight hospitality's reopening as Paul Ainsworth says 'disappointed doesn't even cut it' News

No-shows continue to blight hospitality's reopening as Paul Ainsworth says 'disappointed doesn't even cut it'

15 July 2020 by

Paul and Emma Ainsworth have been left shocked and “disappointed” after 27 guests failed to keep[...]

‘It’s pretty devastating’: The Vineyard considers additional measures to stop no-shows News

‘It’s pretty devastating’: The Vineyard considers additional measures to stop no-shows

13 July 2020 by

The Vineyard hotel in Stockcross, Berkshire, is among those considering the introduction of deposits for restaurant[...]

Operators issue no-show pleas after hundreds of guests fail to turn up on first day of opening News

Operators issue no-show pleas after hundreds of guests fail to turn up on first day of opening

08 July 2020 by

Operators have issued pleas to guests after hundreds failed to show up for bookings on their[...]

Liverpool restaurant Maray bans bookings of fewer than six to combat no-shows News

Liverpool restaurant Maray bans bookings of fewer than six to combat no-shows

03 December 2019 by

Small plates restaurant Maray in Liverpool’s Bold Street has banned removed bookings for groups of fewer[...]

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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