How to
How to address hidden energy costs
Energy usage is a big drain on hospitality’s profitability. Steve Kenny advises on how to get a handle on hidden costs before it’s too late
How to open a second hospitality site: When is the time right?
For restaurateurs, expanding can be one of the hardest challenges of a hospitality career. Some of the industry’s leading figures speak about how they navigate the pitfalls
How to support suicide prevention in your workplace
How to prepare your venue for Martyn’s Law
How to tap into new customers through social media
How to optimise your Google Business Profile
How to use sponsorship to fill summer jobs
Operators could tap into a supply of dedicated, skilled workers who are less likely to stray.[...]
How to deal with the menopause in the workplace
The conversation about menopause has opened up, so make sure your policies address people’s concerns, says[...]
How to ensure your hotel website works with Google
Google’s latest search update won’t look kindly on hotel sites with old content or duplicated information.[...]
How to prepare your business for external investment
Looking after your data, a fresh brand and the ability to grow into a multi-site business[...]
How to remain vigilant against cooking oil fraud
As the cost of cooking oil rises, make sure you don’t get ripped off by finding a cut-price supplier with adulterated wares, says Jackie Healing"
How to avoid a banking scam
With fraud on the rise, it’s wise to ensure staff have a healthy scepticism when it comes to requests for payments. Dan Dodman has some advice.
How to make your hospitality business more attractive to investors
A promising business idea with a strong brand identity and a long-term plan will all help lure in an investor, says Julia Weeks.
How to select and appoint a non-executive director for your hospitality business
An independent member of a board can be an impartial voice for decision-making and may bring[...]
How to cater sustainably for a hybrid workforce
In a post-pandemic world, Matt Ephgrave, managing director at Just Eat for Business, explores the responsibilities[...]
How to change staff working arrangements
Employers are seeking flexibility from staff, but how can operators act fairly? Ed Cotton explains the[...]
How to entice customers back to hospitality venues with a winning drinks menu
Dave Rigby explains how operators can harness the latest drinks trends to tempt back old customers[...]
How to seek a more flexible lease arrangement
After 18 months of difficult trading, many operators are looking to renegotiate with landlords. Esme Moss explains what lease terms could be put on the table."
How to address the real reasons for the staff shortage
Employee expectations on how they will be treated at work have changed, so now is the time to look at your company culture and decide if it is showing the industry in its very best light, says Jane Sunley.
How to... run a successful promotion
Maurice Abboudi and Paul Herbert explain how to avoid the twin perils of locking the business into perpetual discounting and falling foul of the strict rules surrounding promotions
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