data

Wake-up call: Are your IT systems ready for a data disaster?

11 April 2024 by News

It’s essential to ensure that IT systems are robust to allow you to carry on operating when technical issues hit, says Emma Erskine-Fox

Business

How to prevent a customer data breach

13 March 2024 by News

It’s not a question of if your customer data will be hacked, it’s a question of when, so it pays to prepare for that now, says Carl Selby

In-Depth

‘The most exciting chapter is still to come’

29 February 2024 by News

News

Rise in booking lead time spurs better forecasting for hotels

30 January 2024 by Clare Nicholls

Business

The strategic way to manage hotel finance

17 April 2023 by Ben McCormack

News

Leverage data analytics to drive efficiencies, says panel

18 November 2022 by Caroline Baldwin

Technology

Use customer data platforms to mine data at a granular level

23 February 2022 by Ben Walker

Hospitality venues can use CRM and CDP systems to understand their customers better, tracking website and[...]

Technology

How hospitality businesses can make the most of customer data

22 April 2021 by Glynn Davis

Technology has been vital in keeping restaurants afloat during the pandemic, from online booking systems to[...]

Advice

How to... meet contact tracing requirements

29 October 2020 by Katherine Price

Data protection is now a vital part of any hospitality operation, due to the necessity of[...]

Hotel

Hospitality wages up by 38% as sector becomes highest riser

07 December 2018 by Vincent Wood

Food & Drink

Technology Prospectus 2018 – Property management system

14 December 2017 by Rosalind Mullen