AI
Advice
How to digitally transform your business
27 May 2021 by News
The pandemic started the ‘hands-off’ way of treating guests, but it’s up to operators to find a way to personalise the service, says Thorranze Cheung.
In-Depth
Artificial intelligence: the future of hospitality?
02 August 2019 by Katherine Price
With chatbots, virtual assistants and personalised booking platforms becoming more mainstream, Katherine Price explores the opportunities and obstacles artificial intelligence can bring to hospitality and speaks to those operators already ahead of the curve