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Accessibility

News

Disabled consumers report ‘limited choice’ in hospitality

30 June 2022 by

Disabled consumers in the UK have reported experiencing limited choice and feelings of disempowerment when choosing a place to eat or drink, with almost half of respondents (45%) saying that their choice of hospitality venue was limited by their disability[...]

Business

Provide for guests with hearing or sight impairments

30 June 2022 by

Accessibility is about much more than providing facilities for people who use wheelchairs. Here's how hotel design can support guests with hearing or sight impairments

British Sign Language course launched for hospitality staff News

British Sign Language course launched for hospitality staff

06 May 2022 by
The Telegraph wins Best Boutique Hotel at Blue Badge Access Awards News

The Telegraph wins Best Boutique Hotel at Blue Badge Access Awards

03 May 2022 by
Survey reveals concerns over disabled access in hospitality industry News

Survey reveals concerns over disabled access in hospitality industry

14 April 2022 by
Take accessibility standards to new levels in hotel design Business

Take accessibility standards to new levels in hotel design

08 March 2022 by

Travelodge partners with Disability Positive News

Travelodge partners with Disability Positive

28 February 2022 by

Hotel chain Travelodge has appointed Disability Positive to advise the company on policy and training programmes[...]

Blue Badge Access Awards deadline extended to March News

Blue Badge Access Awards deadline extended to March

09 February 2022 by

The deadline for entry to the Blue Badge Access Awards has been extended from February to[...]

Behind the scenes of the UK’s most accessible hotel Hotel

Behind the scenes of the UK’s most accessible hotel

10 September 2021 by

Here is a behind the scenes look at some of the access features of Hotel Brooklyn,[...]

Cateys 2021: Accessibility Award: Hotel Brooklyn Profiles

Cateys 2021: Accessibility Award: Hotel Brooklyn

08 September 2021 by

The ethos of ‘accessibility for all’ has been at the heart and centre of the operation[...]

News

Disability campaigner falls in shower after seat breaks in Mama London hotel

An incident in which a disability campaigner fell in the shower of her hotel room has highlighted the importance of staff training and awareness in hospitality venues."

11 August 2021 by
Wake-up call: Combatting the skills shortage with the untapped talent of the disabled workforce Advice

Wake-up call: Combatting the skills shortage with the untapped talent of the disabled workforce

05 August 2021
by

The hospitality industry needs to make some adjustments in order to attract and recruit more disabled people.

Kate Nicholls appointed hospitality sector’s disability ambassador News

Kate Nicholls appointed hospitality sector’s disability ambassador

28 July 2021
by

UKHospitality chief executive Kate Nicholls has been appointed the hospitality sector’s disability ambassador as part of the government’s £1.6b national disability strategy.

How to make your takeaway service accessible to disabled customers Advice

How to make your takeaway service accessible to disabled customers

25 March 2021 by

With the Purple Pound valued at £274b annually, operators simply can’t afford to ignore this market.

Can Covid-19 vaccinations be a condition of employment? Advice

Can Covid-19 vaccinations be a condition of employment?

25 March 2021 by

Compulsory vaccination may seem like a reasonable safety solution, but employers will need to be careful[...]

Toilet toolkit launched to support better access for all genders News

Toilet toolkit launched to support better access for all genders

24 March 2021 by

Nightlife safety campaign Good Night Out and LGBT+ anti-violence charity Galop have published a toolkit to[...]

One in three disabled people say British hotels do not meet accessibility needs News

One in three disabled people say British hotels do not meet accessibility needs

22 March 2021 by

Almost a third (32%) of disabled people in the UK said British hotels in which they[...]

Profiles

Cateys 2020: Accessibility Award – Cottage in the Dales

Cottage in the Dales provides what it describes as a ‘Distinctly Dales’ experience across three Grade II-listed cottages – Inglenook Cottage, the Byre and the Dairy – in the heart of the Yorkshire Dales National Park."

22 November 2020 by
In-Depth

Viewpoint: Taking a Liberty with accessibility

09 July 2020
by

Robin Sheppard emphasises the need for accessibility, ensuring that hospitality reopens for every guest.

Artist highlights accessibility issues with awkward, uncomfortable and vexing hotel room News

Artist highlights accessibility issues with awkward, uncomfortable and vexing hotel room

20 December 2019
by

Artist Christopher Samuel has designed a hotel room that is awkward, uncomfortable and vexing to highlight an “extreme lack of understanding” around accessibility.

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