Jamie's Italian hit with £17,000 legal bill after serving pasta to coeliac

Jamie's Italian hit with £17,000 legal bill after serving pasta to coeliac

Jamie Oliver's Italian restaurant business was yesterday fined £8,000 and ordered to pay £9,000 costs after a coeliac customer was not served the gluten-free meal she requested.

Kristy Richardson is understood to have asked staff three times for non-gluten tagliatelle at Jamie's Italian in Portsmouth, when she visited in 2011.

The firm last month pleaded guilty to selling food not of the nature, substance or quality demanded by a purchaser, which is a breach of the Food Safety Act 1990.

Jamie's Italian has now introduced new procedures and extra training, including a "specific allergy" button that has since been added to the machine waiting staff use to place orders, the court heard.

District Judge Anthony Calloway said: "I accept that the root cause of the incident was a misunderstanding between staff. No system could be immune to the misunderstanding which happened in this case and the company is fitting that due diligence.

"Its food safety systems fell short of expectations in this particular case and the company have apologised to Mrs Richardson and taken steps to adjust and tighten their operation."

He ordered Jamie's Italian Limited to pay an £8,000 fine plus £9,212 costs.

http://www.catererandhotelkeeper.co.uk/Articles/23/4/2013/348224/jamie-s-italian-pleads-guilty-after-serving-pasta-to-coeliac.htm" target="_blank" rel="noreferrer">Jamie's Italian pleads guilty after serving pasta to coeliac >>

The Caterer Breakfast Briefing Email

Start the working day with The Caterer’s free breakfast briefing email

Sign Up and manage your preferences below

Check mark icon
Thank you

You have successfully signed up for the Caterer Breakfast Briefing Email and will hear from us soon!

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.


Ad Blocker detected

We have noticed you are using an adblocker and – although we support freedom of choice – we would like to ask you to enable ads on our site. They are an important revenue source which supports free access of our website's content, especially during the COVID-19 crisis.

trade tracker pixel tracking