ISS Facility Services has announced that its latest venture, managing the Sunborn London yacht hotel in London's Royal Victoria Docks, will be a living wage contract.
As a result, all staff working on Sunborn London during ISS's tenure will be paid at least the London Living Wage, a move welcomed by the Living Wage Foundation.
"Historically the hospitality industry has been a low pay sector," commented director Rhys Moore.
"We are really pleased to see that London's first yacht hotel is also the UK's first hotel where all employees will receive at least the living wage via our partnership with one of the first Recognised Service Providers (RSP) working to encourage the living wage.
"We hope that the leadership they have shown will encourage others in this industry to consider how they support low-paid employees."
ISS was one of the first organisations to sign up as an RSP, making a commitment to pay all their own head office staff the living wage and to always offer a living wage bid alongside every market rate submittal to all prospective and current clients, meaning the client always has the choice to implement the living wage at the point of tender.
To increase positive impact on the local area, ISS also worked with the East London Business Alliance (ELBA) to find employees from Newham and neighbouring regions.
ISS Facility Services Director of Hotels, Karen Thomson, said: "At ISS we see this as a very exciting opportunity. We've worked extensively with our partners to create a totally unique experience, whilst driving positive change in the sector and the local community."
The 136-bedroom Sunborn London opened last month. Measuring 120m in length, it features conference rooms, a fine-dining restaurant, bar, auditorium, outside decks and private terraces, over five floors. It is expected to primarily attract corporate clients and will increase accommodation around ExCeL to 1,700 rooms.