Former QHotels executive team launches hospitality management company
The former executive team of QHotels is launching a new company called Inspiring Hospitality Management (IHM).
Michael Purtill (pictured), Ian Goulding, Vivien Sirotkin, Chris Gaines, and Nichola Roskell left QHotels in late 2017 after Bain Capital Credit and Canyon Partners sold the 26-strong portfolio to real estate investment company Aprirose for £525m.
Purtill, who founded QHotels in 2003, said: "We're very proud of what we've achieved historically, but still have a real passion for this fantastic industry. We've already received a number of approaches for our support and through Inspiring Hospitality Management we will provide guidance, advice and bespoke management services to investors, owners and operators to add value, accelerate change and improve performance.
"Our specialty is complex businesses, which include full service and resort operations, where we know that delivering on total revenue per available room (trevpar) and earnings before interest, tax, depreciation and amortisation (EBITDA) aligned with great customer service can be especially demanding."
Brad Palmer, managing director and head of the European portfolio for Bain Capital Credit, added: "The team forming Inspiring Hospitality Management led the QHotels group during the three years (2014-2017) Bain Capital was an investor.
"As chairman, I was deeply impressed with their professionalism and expertise in hospitality. They had an unrelenting focus on customer satisfaction, whilst consistently employing an over-arching framework to maximise sustainable profit growth. The great success of Bain Capital's investment in QHotels is attributable to the capability of this management team."
