Hotel consortium Best Western has named the Midland Hotel in Derby as its UK hotel of the year.
The 95-bedroom, four-star, Victorian hotel was judged on criteria ranging from quality assessment scores, customer service skills, quality awards and achievements, to brand compliance.
Other winners were:
- Scottish region - Best Western Bruntsfield Hotel, Edinburgh
- North-east region - Best Western Rombalds Hotel & Restaurant, Ilkley
- North-west region - Best Western Appleby Manor Country House Hotel, Cumbria
- South-east region - Best Western Delmere Hotel, Central London, Hyde Park
- Central- East region - Best Western Annesley House Hotel, Norwich
- Central - West region and overall winner - Best Western Midland Hotel, Derby.
Best Western has 290 member hotels in the UK and over 4,200 members in 80 countries worldwide.
By Emily Manson