Hospitality employee happiness up despite increase in workplace challenges

03 June 2014 by
Hospitality employee happiness up despite increase in workplace challenges

Hospitality employee happiness is up 7% since May 2013, with seven in 10 hospitality staff feeling happy at work, a new poll has found.

This is despite 34% of respondents saying that they had experienced more challenges in their daily activities in the past 12 months.

The Talent Toolbox: Review - 2014 People Engagement Trends Report, from performance specialist Purple Cubed, polled over 45,000 employees about engagement, happiness and satisfaction at work.

Employer brand, benefits packages and colleagues were seen as key factors in ensuring employee happiness, while the main challenges faced by workers included a lack of mentoring or coaching, poor organisation and planning in their team, and underperforming colleagues.

Jane Sunley, chief executive of Purple Cubed, commented that the increased happiness levels coincided with the positive growth of the UK economy.

She said: "The happiness of employees is the simplest yet most perfect indicator as to the strength of an organisation."

She advised employers to "ask, listen and explore employee feedback in relation to the challenges they face" in order to come up with a plan for resolution of problems.

The Talent Toolbox Review is an annual study that compares new data with results of the same poll from the past three years, in a bid to enable businesses to improve the performance and career development among staff.

Learnpurple becomes Purple Cubed >>

Hotel managers among nation's happiest workers >>

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