Rosalind Mullen

Reporter

Business

Hire the smile: why attitude trumps experience when hiring staff

14 October 2021 by

With the lack of trained staff the current bane of the industry, operators are thinking smarter about recruiting their workforce. The Caterer’s latest roundtable event, which was held in partnership with HR software company Ceridian, looked at the best ways[...]

Staffing

How to avoid and resolve conflict in a hospitality workplace

16 September 2021 by

In the second of our three-part series on harassment in the industry in partnership with #FairKitchens, we look at the best ways of avoiding and resolving conflict within the workplace.

Lessons on wellbeing in the workplace and retaining hospitality staff People

Lessons on wellbeing in the workplace and retaining hospitality staff

28 May 2021 by

Following a tumultuous year for the industry, speakers at this year’s People Summit drove home the[...]

Luke and Stacey French on extending their Sheffield empire with the House of Jöro Restaurant

Luke and Stacey French on extending their Sheffield empire with the House of Jöro

21 April 2021 by

The couple behind Sheffield restaurant sensation Jöro, Luke and Stacey French, have just announced plans for[...]

Practical ways to prepare for Natasha’s Law and lessons learned from the Allergens Webinar Advice

Practical ways to prepare for Natasha’s Law and lessons learned from the Allergens Webinar

15 April 2021 by

Last month The Caterer’s Allergens Webinar, sponsored by Nutritics, gathered food providers and allergen experts to[...]

More than managing: RBH on growing its portfolio despite the pandemic Hotel

More than managing: RBH on growing its portfolio despite the pandemic

02 April 2021 by

Hotel management company RBH has not only weathered the Covid storm, but the pandemic experience of[...]

The return to work: HR experts on how to look after your people Business

The return to work: HR experts on how to look after your people

12 March 2021

Whether employees have been furloughed or not, it will be a huge adjustment when they return to work, and only the companies that recognise this will keep their staff. We asked a panel of HR experts and sponsor Ceridian for[...]

Here to stay: why guests are choosing aparthotels in the Covid era Hotel

Here to stay: why guests are choosing aparthotels in the Covid era

19 February 2021

The self-contained, long-stay flexibility of aparthotels has arguably enabled operators to better navigate the nightmare of Covid-19 than their hotel competitors – and it could mark a more pronounced shift in consumer tastes.

Keep it in the family: how generations work together in family-run hotels Hotel

Keep it in the family: how generations work together in family-run hotels

12 February 2021 by

Much like everyday family life, a family-run business can operate as one mind, with all members[...]

Ways to help you look after your mental health this Christmas Advice

Ways to help you look after your mental health this Christmas

11 December 2020 by

Christmas and New Year can be hard enough on the nerves without Covid-19 and its uncertainties.[...]

Technology Prospectus 2021: turn negative reviews into positives Technology

Technology Prospectus 2021: turn negative reviews into positives

11 December 2020 by

Online reviews can have a significant impact on your hospitality business, but you can now access[...]

How operators are planning on coping with Covid over Christmas Business

How operators are planning on coping with Covid over Christmas

08 October 2020 by

It’s impossible to predict what business will be like this festive season, but it’s certain to[...]

The Beaumont's Jannes Soerensen on the desperate need to bring tourists back to London Profiles

The Beaumont's Jannes Soerensen on the desperate need to bring tourists back to London

09 September 2020

The general manager of the Beaumont hotel in London’s Mayfair spoke to Rosalind Mullen about the difficulties of bringing tourists back to the London luxury hotel market

Strength in numbers: How hospitality is coming together to help workers manage their mental health when returning to work Advice

Strength in numbers: How hospitality is coming together to help workers manage their mental health when returning to work

26 August 2020

Mental health has always been a concern in the high-pressured hospitality workplace, but fallout from Covid-19 means the industry is even more vulnerable as it returns to work.

Jacobs Media Group is honoured to be the recipient of the 2020 Queen's Award for Enterprise.

The highest official awards for UK businesses since being established by royal warrant in 1965. Read more.

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