Kathleen Hall
Join the e-commerce revolution
Hospitality has famously always lagged behind when it comes to getting online. It’s time for that to change. Kathleen Hall investigates how selling online can bolster your business, from delivery to products
The Caterer Hotel F&B Summit: how to attract non-guests and the buffet is back
The best hotels offer not just a place to sleep but a compelling food and beverage experience that makes guests and non-residents alike want to spend time there. Kathleen Hall reports from The Caterer’s Hotel F&B Summit on how operators[...]
Operators on the journey to net zero at The Caterer's Sustainability Summit
A big appy family: training, allocating shifts and recruitment using apps
Balancing technology with the human touch: lessons learned from the Digitising Customer Service webinar
As hospitality gears up for its big reopening, The Caterer’s Digitising Customer Service webinar, sponsored by[...]
Nathan Outlaw, Sue Williams, Yummy Pub Co and more identify sustainable new revenue streams
From cocktails by post to going back to school to retrain, The Caterer’s Innovation Webinar found[...]
The revenue streams that will drive hospitality in 2021
The Recovery Summit gathered advice from across the industry, discovering how pandemic pivots can be made[...]