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Kathleen Hall

Technology

Join the e-commerce revolution

29 April 2022 by

Hospitality has famously always lagged behind when it comes to getting online. It’s time for that to change. Kathleen Hall investigates how selling online can bolster your business, from delivery to products

Business

The Caterer Hotel F&B Summit: how to attract non-guests and the buffet is back

24 November 2021 by

The best hotels offer not just a place to sleep but a compelling food and beverage experience that makes guests and non-residents alike want to spend time there. Kathleen Hall reports from The Caterer’s Hotel F&B Summit on how operators[...]

Operators on the journey to net zero at The Caterer's Sustainability Summit Business

Operators on the journey to net zero at The Caterer's Sustainability Summit

04 November 2021 by
A big appy family: training, allocating shifts and recruitment using apps Business

A big appy family: training, allocating shifts and recruitment using apps

30 September 2021 by
How rethinking recruitment can help the hospitality industry bounce back from the staffing shortage Staffing

How rethinking recruitment can help the hospitality industry bounce back from the staffing shortage

05 August 2021 by
How to create a hospitality marketing strategy to reconnect with your customer base Marketing

How to create a hospitality marketing strategy to reconnect with your customer base

08 July 2021 by

Balancing technology with the human touch: lessons learned from the Digitising Customer Service webinar Advice

Balancing technology with the human touch: lessons learned from the Digitising Customer Service webinar

21 May 2021 by

As hospitality gears up for its big reopening, The Caterer’s Digitising Customer Service webinar, sponsored by[...]

Nathan Outlaw, Sue Williams, Yummy Pub Co and more identify sustainable new revenue streams Advice

Nathan Outlaw, Sue Williams, Yummy Pub Co and more identify sustainable new revenue streams

28 April 2021 by

From cocktails by post to going back to school to retrain, The Caterer’s Innovation Webinar found[...]

The revenue streams that will drive hospitality in 2021 Advice

The revenue streams that will drive hospitality in 2021

09 April 2021 by

The Recovery Summit gathered advice from across the industry, discovering how pandemic pivots can be made[...]

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