Glynn Davis
Digital twins are gaining ground in hospitality
Virtual technology is gaining ground in hospitality, not only as a marketing tool but also to create event spaces and train staff remotely, in association with Matterport
Use a single system to manage bookings and reservations
It’s now possible to get a 360-degree view of your guests with a single system to take care of room bookings, table reservations and even allergies. Take a look at the technology
Workforce management tools can help to empower staff
Interview with Brady Smith, hotel manager at Parkgate hotel, Cardiff
The hotel manager of the Celtic Collection’s Parkgate hotel in Cardiff speaks about opening to heaving[...]
Mobile ordering has put the power back in guests’ hands
The prevalence of apps and QR codes mean that mobile ordering will have a place in[...]
Restaurant meal kits are still flourishing, even out of lockdown
The reopening of restaurants was supposed to herald the death of the meal kit, but most[...]
Nathan Myhrvold on Modernist Pizza and the science of cooking
After a decade working for Microsoft, Nathan Myhrvold turned his scientific brain to food. He speaks[...]
Just the ticket: booking tools to help tackle cancel culture
An online booking system doesn’t just give customers the control they crave, it also offers a solution to the bane of the hospitality sector – the no-show. Glynn Davis surveys an increasingly crowded field"
How to choose artwork for your restaurant
What you use to adorn your walls is as important as any other element in a restaurant, and a carefully curated selection of artworks can create an atmosphere and inspire an instant and memorable reaction.
Finding finance in a post-Brexit, post-Covid landscape
The combination of Brexit and the pandemic has led to a market where there are opportunities for those who can find the funds.
Where have all the hospitality workers gone?
When faced with the fact that only 27% of hospitality staff have returned to work after[...]
How to get the whole company talking with the latest messaging apps
If you want to shout about the latest news in your business, it’s best to use[...]
How hospitality businesses can integrate fast payments technology into existing systems
While there is plenty of customer payments software on the market, its future lies in integration[...]
How our high streets can be transformed for the post-pandemic world
Coronavirus has taken its toll on our high streets, leaving units empty with no prospect of[...]
How hospitality businesses can make the most of customer data
Technology has been vital in keeping restaurants afloat during the pandemic, from online booking systems to order and pay apps. With a whole world of customer data being created, how can operators make best use of this information?"
Shot in the dark: how restaurants are using dark kitchens to send their offering nationwide
Coronavirus has forced chefs to embrace delivery, and a host of dark kitchens are popping up to support them. We investigate how the industry has seen the light by going over to the dark side.
Waste not, want not: technology to help reduce food waste
Sustainability might not be top of operators’ minds when it comes to a coronavirus recovery plan, but reducing food waste will cut costs, and some technology solutions can even generate extra revenue.
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