Is a room division management scheme right for me?
Question
I'm 28 years old and have 10 years' experience working in luxury hotels and resorts in Europe, including as concierge and front desk supervisor. Currently I'm working as housekeeper team leader in a five-star deluxe hotel. I'm planning to go the USA to join a room division management programme, which will last 18 months, and gain more experience at the front desk.
Is this the right way to move up to the position of room division manager and then maybe to general manager?
What the expert says
David Goldfarb, director, Mayday Executive
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