How can I create a great team in my business? – strategy clinic

There are five key elements to creating a great team, and they build on each other, says Ann Elliott.

Start by building trust. There has to be trust between you and each team member and between each of the team, too. Being able to use mistakes as a learning tool rather than for blame is key. Having trust in the team allows each individual to work with, rather than compete against, others.

Second, encourage open debate. Inspire your team to share ideas and give honest feedback. If they know they can express their thoughts openly and without fear of criticism, they are less likely to share negative comments between themselves and more likely to "buy in" to action.

Third, when your team knows that you trust them and you want to hear their ideas, they'll give you their commitment. This is invaluable. Your team will then be on board and behind all that you are trying to achieve.

Fourth, if your team buys in to your plans, they will feel accountable. They will watch their own behaviour, feel a responsibility to monitor others' actions and also provide them with constructive feedback. Having a team who feel accountable, not only for their own actions but for the rest of the team, is very powerful.

Lastly, if all your team feels committed and accountable, they will want to deliver results. They will pull together, cover one another and work in the best interests of the business.