Elizabeth Hotels Limited


01473 217 458


This family-owned group owns and operates a selection of individually styled two- to four-star hotels. They range in size from 11 to 100 bedrooms and the majority are in East Anglia. The group was founded by Richard Cattermole and is one of 27 subsidiaries of Elizabeth Holdings, the investment and property firm he created in 1971, which also owns hotels to lease out.

The group's larger hotels operate under the Hotel Elizabeth brand.

Chief Executive:

Richard Cattermole

Key People:

Managing director: Neil Forbes
Financial director: Greg Bacon
Group operations manager: Jeremy Kennedy
Group sales manager: Daniela Elstone
Group marketing manager: Jane Watkin
Group human resources manager: David Hart


Elizabeth Hotels has grown rapidly since Neil Forbes came on board in October 2000, more than doubling in size from six to 16 properties in the past four years.

Richard Cattermole is renowned for his reluctance to sell his hotels, and the only casualty to date has been the Rose and Crown in Haverhill, Suffolk, which was transferred to Elizabeth Holdings in 2004 because it did not fit the group profile.

The plan is to grow to around 24 properties and establish Elizabeth Hotels as a national brand name. Pursuing his original remit as head of the Westerfield division, Forbes will be targeting larger properties with 60 or more bedrooms outside the group’s original heartland in East Anglia.

There are no restrictions on location, but Forbes does not want to venture south of the M25. He will be looking primarily in central and northern England, within the box defined by the routes of the A1, M62, M6 and A14 motorways.

In 2005, Forbes hopes to add another three or four hotels to the portfolio that would boost annual turnover to around £30m.

This focus on larger properties means that many of the smaller coaching inns are likely to be grouped together under a new brand, Elizabeth Inns, during 2005. They will include some of the earliest properties in Suffolk and Norfolk, including the Phoenix, the Limes hotel and the Kings Head in Beccles.

Hotels remaining under the Hotel Elizabeth flag will be those that turn over at least £1.5m a year.


Further acquisitions are in the pipeline and the medium-term strategy is to grow to 24 hotels.

Source: Neil Forbes, June 2004

Operating Data:

Annual turnover for the year to 31 October 2004 will be about £22m

Number of hotels: 16

Number of employees: about 1,000

Norfolk hotels:
Cliff Hotel, Great Yarmouth (40 bedrooms); Hotel Elizabeth, Great Yarmouth (50 bedrooms); Star Hotel, Great Yarmouth (40 bedrooms); Phoenix Hotel, Dereham (22 bedrooms); Hotel Elizabeth Dukes Head, King's Lynn (71 bedrooms)

Suffolk hotels:
Hotel Elizabeth, Copdock, Ipswich (76 bedrooms); Hotel Hatfield, Lowestoft (33 bedrooms); Wherry Hotel, Lowestoft (31 bedrooms); Kings Head Hotel, Beccles (12 bedrooms); Limes Hotel, Needham Market (11 bedrooms); Hotel Elizabeth Orwell, Felixstowe (60 bedrooms)

Other hotels:
Hotel Elizabeth, Rockingham, Northamptonshire (71 bedrooms); Hotel Elizabeth, Grimsby, Lincolnshire (52 bedrooms); Arties Mill & Lodge, Brigg, Lincolnshire (28 bedrooms); Hotel Elizabeth, Hull, Yorkshire (100 bedrooms); Hotel Elizabeth North Euston, Fleetwood, Lancashire (50 bedrooms)


Merchant House
33 Fore Street